Default Registration Experience

This section shows examples of the code Janrain provides to customers to implement the default Janrain configuration.

The following sections provide:

• Screenshots of rendered screens and transactional emails.
• Descriptions of how each screen relates to the HTML in the reference implementation files.
• Diagrams depicting the flow of the user experience.

Note: All of the following screens and emails are available to Enterprise-level customers, but only a subset of the screens (marked with the badge below) is available to Social Data customers.

Social Data

Screens Overview

Screens exist in two parts:

1. Server-side configurations
2. Client-side HTML

In order for a screen to render, both parts must be in place.

Server-side, the screen’s relationships to other screens and how it is displayed by default are defined in a configuration file. This information can be viewed and configured remotely, as documented in the Configuration API screens endpoints.

Client-side, screens are rendered via HTML <div> tags that have id attributes corresponding to the screen’s name (as defined in the server-side configuration file). By default, all screens contain a CSS rule set to "display: none", and the Janrain JavaScript modifies this rule to display and hide the appropriate screen based user interaction moving through he registration experience.

Optionally, there may also be JTL (Janrain Templating Language) markup within the screen’s div. The widget uses this markup to render form elements on the screen. An example screen <div> for the forgotPassword screen and JTL tags for the forgotPasswordForm is shown below:

<div style="display:none;" id="forgotPassword">
    <div class="capture_header">
        <h1>Create New Password</h1>
    </div>
    <h2>We'll send you a link to create a new password.</h2>
    {* #forgotPasswordForm *}
        {* signInEmailAddress *}
        <div class="capture_footer">
            <div class="capture_left">
                {* backButton *}
            </div>
            <div class="capture_right">
                <input value="Send" type="submit" class="capture_btn capture_primary">
            </div>
        </div>
    {* /forgotPasswordForm *}
</div>

Screen Modality

By default, screens render client-side as a modal (with the exception being the editProfile screen). To change this configuration to all-embedded, you will need to make both client-side and server-side changes:

• Server-side: Set all screens to modal=false via the Configuration API screens endpoint.
• Client-Side: Remove all anchor tags with onclick attributes that call the janrain.capture.ui.modal.close() function, or replace them with your own functions (for example, redirecting a user from the signIn screen to the editProfile screen after successful login).

Note: If you want both a modal and an embedded version of your screens, you can do one of the following:

• Embed all screens, then create your own modals client-side where desired.
• Create two backend configuration files.

Talk to your Janrain representative for details.

Information on customizing the appearance/styling of screens can be found on the Customizing Registration page.

Rendering Screens Programmatically

Unless noted otherwise (such as for the verifyEmail screen), most screens can be rendered in the browser programmatically, either by calling a JavaScript function or placing a data-capturescreen HTML attribute on an anchor tag.

For example, the forgotPassword screen can be rendered by either of the following methods, assuming the screen markup exists on the user’s current page.

<a href="#" onclick="janrain.capture.ui.renderScreen('forgotPassword')">Forgot your password?</a>

<a href="#" data-capturescreen="forgotPassword">Forgot your password?</a>

Screen Entry-Points

The registration or login flow begins at one of these screens (refer to the individual sections for more details):

• signIn
• returnTraditional
• returnSocial

Emails Overview

Janrain’s Standard Registration Experience provides transactional emails for common events such as registration confirmation, email verification, and password reset. By default, Janrain sends emails for you by using Amazon Simple Email Services (Amazon SES). However, customers can choose to send transactional emails using their own email service or provider. Email preference is configured by using the email_method API Client setting. If email_method is set to ses_sync (the default value) then transactional emails are sent by Janrain and Amazon SES. To send emails using a different service or provider, contact your Janrain representative.

The content for existing emails can be modified by using the Configuration API. In addition, Janrain can add new emails (to be sent in response to additional registration events) to your flow. Additional information on transactional emails can be found in the Customizing Transactional Emails topic

The following sections describe the default emails and when they are triggered.

Email Template Variables

Janrain Registration can perform string substitutions in email templates for variables such as the user’s name or the site name where the user registered for personalization and site-specific customization. This allows you to use the same email templates for different websites or applications that share the same Registration configuration. Variables may be pulled from either the user’s record or API client settings (configured through the Janrain dashboard in the Settings tab). The example email below shows how this will look.

<p>Welcome to {*#settings*}{*site_name*}{*/settings*}, {*#user*}{*givenName*}{*/user*}!</p>

<p>To complete your new registration, just click on or browse to the URL below to verify this email address.</p>

<p><a href="{*email_verification_url*}">{*email_verification_url*}</a></p>

User data variables are included by specifying the entity type in a JTL tag wrapper around the schema attribute name. For example, {*#user*}{*givenName*}{*/user*} pulls in data stored in the givenName schema attribute. Any schema attribute may be referenced in this way.

Setting variables are included by specifying the setting name inside of a JTL tag wrapper for settings. For example, {*#settings*}{*site_name*}{*/settings*} - pulls in the content defined in the site_name API client setting. Any setting may be referenced in this way.

Email templates may also include special JTL link tags that reference API client settings without the {*#settings*}{*/settings*} wrapper. These JTL tags may not be modified.

• {*password_recover_url*} - Generates a unique link for the passwordRecover email by appending an authorization code to the URL defined in the password_recover_url client setting. This code has a configurable duration and is valid for 1 day by default.
• {*email_verification_url*} - Generates a unique link for the registrationVerification and emailAddressChanged emails by appending a verification code to the URL defined in the verify_email_url client setting. This code has a configurable duration and is valid for 1 day by default.

Email Template Formatting

Janrain transactional emails are always sent in a combined .html and .txt format. Both versions must be supplied for each email and should follow these formatting guidelines:

• Images - Images must be hosted on your servers and included in the HTML as absolute paths. If you need to include different images per site, variables pulled from the API client settings may reference image URL paths. See Email Template Variables above for more information on how to include variables in email templates.
• CSS Styling - HTML emails should include inline CSS for styling so that the content can be properly displayed in email client applications. We recommend researching how best to prepare single-file HTML content for email transfers as the structure will be slightly different than a traditional HTML web page.
• Encoding HTML Entities - Janrain Registration encodes HTML entities in the URLs by default, which is the desired behavior in an HTML email but not in a text email. Variables used in the text versions of the emails must include an ampersand (”&“) character before the setting or schema attribute name to suppress the encoding. The example below shows how you would format the same email given in the example above as a text version.

Welcome to {*#settings*}{*&site_name*}{*/settings*}, {*#user*}{*&givenName*}{*/user*}!

To complete your new registration, just click on or browse to the URL below to verify this email address.

{*&email_verification_url*}

Screens

accountDeactivated

Social Data

This screen is shown when a user attempts to sign in to a deactivated account. (An account is deactivated if there is a date/timestamp in the deactivateAccount attribute in the user’s record.)

Rendered Screen

Next Screens

There are no screens that follow the accountDeactivated screen.

Previous Screens

This screen may have been rendered after visiting one of the following screens:

• signIn
• forgotPassword
• confirmAccountDeactivation

changePassword

This screen is displayed when the user clicks on the Change Password link on the Edit Profile page. The user is required to enter the current password, new password, and confirm the new password. If this passes validation, the password is updated when the user clicks Save.

Note: This screen is not displayed unless the user is logged in.

Rendered Screen

Next Screens

One of the following screens can be reached from this screen:

Condition	Next Screen
User successfully changes their password.	editProfile

Previous Screens

This screen may have been rendered after visiting one of the following screens:

• editProfile

confirmAccountDeactivation

This screen is displayed when the user clicks the Deactivate Account link on the Edit Profile page. If the user clicks Yes, the current date/time is entered into the deactivateAccount attribute in the user’s record.

Note: This screen is not displayed unless the user is logged in.

Rendered Screen

Next Screens

Condition	Next Screen
User clicks Yes to confirm account deactivation.	accountDeactivated Note: User is logged out, redirected to index.html, and accountDeactivated is displayed. Email Sent: accountDeactivated
User clicks No to avoid deactivating their account.	editProfile

Since account deactivation involves logging out the user and redirecting the user away from the Edit Profile page, this functionality is implemented as the client-side function handleAccountDeactivation that is registered with the onCaptureAccountDeactivateSuccess event. This function is provided by your Janrain representative with the reference implementation inside the janrain-init.js file. You must include this function to handle account deactivation.

Previous Screens

This screen may have been displayed after visiting one of the following screens:

• editProfile

editProfile

This screen can be displayed to a user after the user has logged into a site. Unlike all other screens, it is embedded by default.

The Linked Accounts section is populated with the list of previously-linked social accounts and the ability to add additional social accounts using the login widget.

The Password section is displayed only for a traditional account (an account that has an associated password) based on the CSS class janrain_traditional_account_only.

Rendered Screen - Logged-in User

If the user does not have a Janrain access token, the user is presented with a “permission denied” message. Attempting to render this screen via the Janrain function renderScreen also generates this message since the function doesn’t support additional arguments (so no token is passed to the screen logic).

Rendered Screen - Logged-out User

Next Screens

One of the following screens can be reached from this screen:

Condition	Next Screen
User clicks Deactivate Account.	confirmAccountDeactivation
User clicks Change Password.	changePassword
User clicks Link Account.	linkAccount
User clicks Choose a new photo.	photoManager
User updates fields including email and clicks Save AND form passes server-side validation.	editProfile Email Sent: emailAddressChanged
User updates fields not including email and clicks Save AND form passes server-side validation.	editProfile
User edits form and clicks Save AND form fails server-side validation.	editProfile

Previous Screens

There are no screens that cause the editProfile screen to render. In order to access this screen, the user must navigate to edit-profile.html by clicking the Edit Profile link from index.html (after the user has successfully logged in).

emailVerificationNotification

This screen is shown to a user if the user registered without a verified email address.

Rendered Screen

Next Screens

There are no screens that follow the emailVerificationNotification screen.

Previous Screens

This screen may have been rendered after visiting one of the following screens:

• traditionalRegistration
• socialRegistration

forgotPassword

This screen is displayed to a user when the user clicks the Forgot your password? link.

Rendered Screen

Next Screens

One of the following screens can be reached from this screen.

Condition	Next Screen
User enters valid email of an active account.	forgotPasswordSuccess Email Sent: passwordRecover
User enters valid email of a deactivated account.	accountDeactivated
User clicks Back button.	signIn

Previous Screens

This screen may have been rendered after visiting one of the following screens:

• signIn
• returnTraditional

forgotPasswordSuccess

This screen is shown after a user enters a valid email on the forgotPassword screen. There are no fields on this screen.

Rendered Screen

Next Screens

There are no screens that follow the forgotPasswordSuccess screen.

Previous Screens

This screen may have been rendered after visiting one of the following screens:

• forgotPassword

linkAccount

After signing in and visiting the profile page, the user has the option to link additional social accounts to their existing account. This screen is displayed when the user clicks the Link Account link in their profile.

Note: This screen cannot be modified and is not rendered by including <div> elements on the page. Instead, this screen is included on the editProfile page via JTL tags as shown in the following example:

{* #linkAccountContainer *}
    <div class="capture_header">
        <h1>Link Your Accounts</h1>
    </div>
    <h2>This allows you to sign in to your account using that provider in the future.</h2>
    <div class="capture_signin">
        {* loginWidget *}
    </div>
{* /linkAccountContainer *}

Note: This screen cannot be rendered programmatically (via the janrain.capture.ui.renderScreen function, for example). This screen must be rendered manually by:

1. Logging into an account
2. Navigating to the editProfile screen
3. Clicking the Link Account link

Rendered Screen

Next Screens

One of the following screens can be reached from this screen:

Condition	Next Screen
User successfully links social account.	editProfile
User fails to link social account .	linkAccount

Previous Screens

This screen may have been rendered after visiting one of the following screens:

• editProfile

mergeAccounts

Social Data

When a user has registered previously and attempts to authenticate with a new social provider (that returns a matching verified email), the mergeAccounts screen is displayed. This screen prompts the user to create a new account or merge with the existing account.

Note: The reverse cannot occur–if a user originally created an account socially and then attempts to register an account traditionally, this screen will not be displayed.

If the user elects to merge the accounts, the user must authenticate through the existing account before this process is complete. If the existing account is a traditional account, the user is presented with the traditionalAuthenticateMerge screen. If the user elects to create a new account, the socialRegistration screen is displayed that asks the user for a new email address.

Note: This screen cannot be rendered with the JavaScript renderScreen function.

Rendered Screen

Next Screens

One of the following screens can be reached from this screen:

Condition	Next Screen
User elects to merge accounts AND the pre-existing account is a traditional account.	traditionalAuthenticateMerge
User elects to merge accounts AND the pre-existing account is a social account.	(no screen) Note: User is now logged in.
User elects to create a new account (from either a pre-existing social or traditional account).	socialRegistration

Previous Screens

This screen may have been rendered after visiting one of the following screens:

• signIn

photoManager

After signing in and visiting the profile page, the user can edit the profile image for their account.

Note: You cannot modify this screen, and it is not rendered by including <div> elements on the page. Instead, this screen is included on the editProfile page via the {* photoManager *} JTL tag.

Rendered Screen

Next Screens

One of the following screens can be reached from this screen:

Condition	Next Screen
User successfully updates their profile image.	editProfile
User fails to update their profile image (attempts to upload a file that is not a .gif, .jpg, or .png).	photoManager

Previous Screens

This screen may have been rendered after visiting one of the following screens:

• editProfile

resetPassword

Users can submit a request to reset their password via the forgotPassword screen. If successful, the user receives an email that includes a one-time link with an authorization code the user can click to reset their password. This screen is one of two screens that may be displayed; this screen is displayed when the verification code is successfully accepted.

For the case where the verification code is rejected, see the resetPasswordRequestCode screen.

Rendered Screen

Next Screens

One of the following screens can be reached from this screen:

Condition	Next Screen
User enters a new password and clicks Submit.	resetPasswordSuccess

Previous Screens

There are no previous screens. This screen is reached by clicking on the link sent in the passwordRecover email.

resetPasswordRequestCode

Users can submit a request to reset their password via the forgotPassword screen. If successful, the user receives an email that includes a one-time link with an authorization code the user can click to reset their password. This screen is one of two screens that may be displayed; this screen is displayed when the verification code is rejected.

For the case where the verification code is accepted, see the resetPassword screen.

Note: This screen cannot be displayed directly with the JavaScript renderScreen function from index.html. However, it can be rendered by passing this screen to the screenToRender URL parameter and by passing the value foo to the code URL parameter.

{widget URL}/index.html?screenToRender=resetPasswordRequestCode&code=foo

Rendered Screen

Next Screens

One of the following screens can be reached from this screen:

Condition	Next Screen
User provides a valid email address and clicks Send.	resetPasswordRequestCodeSuccess
User provides an invalid email address and clicks Send.	resetPasswordRequestCode User is prompted to try again.

Previous Screens

There are no previous screens. This screen is reached by clicking on the link sent in the passwordRecover email.

resetPasswordRequestCodeSuccess

This screen is rendered after a user enters a valid email in the resetPasswordRequestCode screen, in order to resend the passwordRecover email.

Rendered Screen

Next Screens

There are no screens that follow the resetPasswordRequestCodeSuccess screen.

Previous Screens

This screen may have been rendered after visiting one of the following screens:

• resetPasswordRequestCode

resetPasswordSuccess

This screen is rendered when the user successfully changes their password from the resetPassword screen.

Rendered Screen

Next Screens

There are no screens that follow the resetPasswordSuccess screen.

Previous Screens

This screen may have been rendered after visiting one of the following screens:

• resetPassword

returnSocial

Social Data

This screen is displayed when a user returns to the site and had logged in/registered with a social provider on their last visit. The social sign-in options are populated into the loginWidget JTL tag from the customer’s Engage settings. The welcomeName JTL tag is populated from the welcome_info_name cookie.

Note: This screen is rendered only if the janrainLastAuthMethod local storage key is set.

Rendered Screen

Next Screens

One of the following screens can be reached from this screen:

Condition	Next Screen
User signs in with social account .	(no screen) Note: User is now logged in.
User clicks “Use another account” link.	signIn

Previous Screens

There are no previous Janrain screens.

returnTraditional

This screen is displayed when a user returns to the site and had logged in/registered with a traditional account on their last visit. The displayName attribute on the user record (if it exists) is added to the span with id value traditionalWelcomeName with the function enhanceReturnExperience in the janrain_init.js file. Within the signInForm are the fields that are used for validating a traditional login.

Note: This screen is rendered only if the janrainLastAuthMethod local storage key is set.

Rendered Screen

Next Screens

One of the following screens can be reached from this screen:

Condition	Next Screen
User enters a valid email address and password combination.	(no screen) Note: User is now logged in.
User clicks “Use another account” link.	signIn

Previous Screens

There are no previous Janrain screens.

signIn

Social Data

This is the default screen that renders for the widget, and it includes both traditional and social sign-in options. Within the signInForm are the fields that are used for validating a traditional login. The social sign-in options are populated into the loginWidget JTL-tag from the Engage settings as configured in the Engage dashboard.

Note: If the janrainLastAuthMethod local storage key is set, the widget will render the returnTraditional or returnSocial screens instead.

Rendered Screen

Next Screens

One of the following screens can be reached from this screen:

Condition	Next Screen
User clicks Create Account.	traditionalRegistration
User selects social login AND the social provider returns an email address that does not match the email address on an existing account OR the social provider returns an unverified email address that does match the email address on an existing account OR the social provider does not return an email address.	socialRegistration
User selects social login AND the social provider returns a verified email address that matches the email address on an existing account that is not linked to that social provider.	mergeAccounts
User clicks Forgot your password?	forgotPassword
User selects social login AND their account already exists.	(no screen) Note: User is now logged in.
User enters a valid email and password combination.	(no screen) Note: User is now logged in.
User attempts any of the above with an account that has been deactivated.	accountDeactivated (more details below).

Note: For the case where a user attempts to log in with an account that has been deactivated, this functionality is implemented as the client-side function handleDeactivatedAccountLogin that is registered with the onCaptureLoginFailed event. This function is provided by your Janrain representative with the reference implementation inside the janrain-init.js file; you must include this function to handle login of deactivated accounts. See the JS API documentation for more information on event handling.

Previous Screens

There are no previous Janrain screens.

socialRegistration

Social Data

This screen is displayed after a user logs in for the first time using a social provider, and may be prepopulated with the data returned by the social provider. Until this form is successfully submitted, the user record does not exist in Janrain’s servers.

Rendered Screen

Next Screens

One of the following screens can be reached from this screen:

Condition	Next Screen
User completes form and clicks Create Account AND form passes server-side validation AND email returned by social provider is verified.	(No screen) Note: User is now logged in.
User completes form and clicks Create Account AND form passes server-side validation AND email returned by social provider has not been verified.	emailVerificationNotification Note: User is now logged in. Email Sent: registrationVerification (Email not available for Social Data customers)
User completes form and clicks Create Account AND form fails server-side validation.	socialRegistration
User clicks Back.	signIn

Previous Screens

This screen may have been rendered after visiting one of the following screens:

• mergeAccounts
• signIn

traditionalAuthenticateMerge

This screen is displayed if the user selected the option on the mergeAccounts screen to merge a new social account into an existing traditional account.

Rendered Screen

Next Screens

There are no screens that follow the traditionalAuthenticateMerge screen.

Previous Screens

This screen may have been rendered after visiting one of the following screens:

• mergeAccounts

traditionalRegistration

This screen is displayed when a user clicks Create Account. After this form is successfully submitted, Janrain creates the user record.

Rendered Screen

Next Screens

One of the following screens can be reached from this screen:

Condition	Next Screen
User completes form and clicks Create Account AND form passes server-side validation.	emailVerificationNotification Note: User is now logged in. Email Sent: registrationVerification
User completes form and clicks Create Account AND form fails server-side validation.	traditionalRegistration
User clicks Back.	signIn

Previous Screens

This screen may have been displayed after visiting one of the following screens:

• signIn

resendVerificationSuccess

This screen is rendered when a user requests a new verification email on the verifyEmail screen.

Rendered Screen

Next Screens

There are no screens that follow the resendVerificationSuccess screen.

Previous Screens

This screen may have been rendered after visiting one of the following screens:

• verifyEmail

verifyEmail

When a new user registers with a traditional account or with a social account that does not return a verified email address, an email is sent to the user that includes a one-time link with a verification code the user can click to complete the email verification process. This screen is one of two screens that may be displayed; this screen is displayed when the verification code is not accepted.

See the verifyEmailSuccess screen for the case where the verification code is successfully accepted.

Note: This screen cannot be displayed directly with the JavaScript renderScreen function from index.html. However, it can be displayed by passing this screen to the screenToRender URL parameter and by passing the value foo to the verification_code URL parameter.

{widget URL}/index.html?screenToRender=verifyEmail&verification_code=foo

Rendered Screen

Next Screens

Condition	Next Screen
User provides a valid email address and clicks Submit.	resendVerificationSuccess Email Sent: registrationVerification
User provides an invalid email address and clicks Submit.	verifyEmail User is prompted to try again.
User provides a valid email address that has already been verified and clicks Submit.	verifyEmail User receives an error message stating that the email has already been verified.

Previous Screens

There are no previous Janrain screens. This screen is reached by clicking the link sent in the verification email after registering via an unverified email.

verifyEmailSuccess

When a new user registers with a traditional account or with a social account that does not return a verified email address, an email is sent to the user that includes a one-time link with a verification code the user can click to complete the email verification process. This screen is one of two screens that may be displayed; this screen is displayed when the verification code is successfully accepted.

See the verifyEmail screen for the case where the code is rejected.

Rendered Screen

Next Screens

There are no screens that follow the verifyEmailSuccess screen.

Previous Screens

There are no previous Janrain screens. This screen is reached by clicking the link sent in the verification email after registering via an unverified email.

Emails

emailAddressChanged

This email is sent when a user changes their email address from the editProfile screen. It includes the {*verify_email_url*} JTL tag used to generate a unique email verification link.

Rendered Email

Next Screens

Condition	Next Screen
User clicks link in email and verification_code is accepted.	verifyEmailSuccess
User clicks link in email and verification_code is not accepted.	verifyEmail

passwordRecover

This email is sent when a user submits a valid email address on the forgotPassword screen. It includes the {*password_recover_url*} JTL tag used to generate a unique link with authorization code.

Rendered Email

Next Screens

Condition	Next Screen
User clicks link in email and code is accepted.	resetPassword
User clicks link in email and code is not accepted.	resetPasswordRequestCode

accountDeactivated Email

This email is sent when a user deactivates an account from the confirmAccountDeactivation screen accessible from the editProfile screen.

Rendered Email

Next Screens

There are no screens that follow the accountDeactivated email.

registrationVerification

This email is sent when a user registers with an unverified email address from the traditionalRegistration or the socialRegistration screens. It may also be sent when a user selects to resend a verification email with a link that has expired or that was never received. It includes the {*verify_email_url*} JTL tag used to generate a unique email verification link.

Rendered Email

Next Screens

Condition	Next Screen
User clicks link in email and verification_code is accepted.	verifyEmailSuccess
User clicks link in email and verification_code is not accepted.	verifyEmail